Shipping Policy

1. Order Processing
• Orders placed before 12 PM PST are processed same business day
• Weekends/holidays excluded from processing times
• You’ll receive confirmation and tracking via email

2. Domestic Shipping (U.S.)
• Standard: 3-7 business days (5.99)•Expedited:2−3businessdays(5.99)•Expedited:2−3businessdays(12.99)
• Free shipping on orders over $50 (standard only)

3. International Shipping
• Available to select countries
• Delivery times: 7-21 business days
• Customers responsible for all duties/taxes
• No free international shipping offers

4. Delivery Issues
• Tracking updates may take 24-48 hours to activate
• Report missing packages within 14 days via shockdoctor875.com
• Carrier delays (weather, customs) not considered late

5. Shipping Restrictions
• No P.O. Box deliveries
• Signature may be required for high-value orders
• Alaska/Hawaii ship via USPS Priority

6. Order Changes
• Contact us immediately via website if changes needed
• No guarantees after shipment processing
• Address changes may incur restocking fees

7. Undeliverable Packages
• Returned packages will be refunded minus shipping costs
• Customer must cover reshipping fees

8. Holiday Shipping
• Extended processing times may apply November-January
• Check shockdoctor875.com for seasonal deadlines

9. Returns
• See our Return Policy at shockdoctor875.com
• Return shipping not covered unless our error

10. Policy Updates
• Subject to change without notice
• Current version always available on our website